In order to obtain successful results you have to be aware of the effect you want to create with your project. Before project launch, we always formulate what signs of success that will be visible when the project is implemented: What change among users and citizens does the project want to create with through a new law, service or reform. This requires that the project work takes place in the interaction between policy and practice. Impact comes through analysis, testing and dynamic learning, and implementation is ongoing and adapted along the way